memoQ Help - E-Mail notifications

Use

E-mail notifications allow the memoQ server to send out e-mails triggered by specific actions in the application. Thus translators, reviewers and project managers can always be up-to-date about their tasks, and don't have to monitor memoQ continuously. They get an e-mail whenever they have a task to do, or information that is relevant.

Setting up e-mail notifications

Open an online project for management in the memoQ online project pane. Select the Settings pane, and then the Communications tab. You can set up a variety of e-mail notifications by enabling the check boxes.

NOTE: E-mail notifications only work if you have set up an SMTP connection in the Configuration and Logging pane of the Server Administrator dialog.

E-mail notification types

memoQ can send e-mail notifications on the following actions, both to the translators/reviewers involved and the project managers:

General settings when:

•a document status changed

•a project status changed

Note: For new online projects, and when publishing a local project, the two status changed notifications are disabled by default. Only e-mails are sent when all segments are confirmed/proofread. No e-mails are sent when one segment loses the green (confirmed) status.

Document assignment and workflow-related notifications:

•Project distributed

•New document assigned to translator/reviewer

•Document deadline changed

•Document was taken away from translator/reviewer

•Document workflow status changed

•Document was returned to the previous actor in the project

•Document is no longer assigned to a user

•Upcoming deadline in the next 24 hours

•Missed deadline

Project progress-related notifications:

•New project for translator/reviewer

•Review done (notification to translator)

•Review can start

•Document was returned to previous actor

FirstAccept workflow-related notifications:

•FirstAccept project was distributed

•Document was assigned to user for FirstAccept

•Document removed from user for FirstAccept

•Document taken by user for FirstAccept

•Document taken by some other user for FirstAccept

•All users refused taking the document for FirstAccept

•FirstAccept deadline expired, users should take the document or decline

•FirstAccept assignment canceled

GroupSourcing workflow-related notifications:

•GroupSourcing project was distributed

•Document was assigned to user for GroupSourcing

•Document was removed from user for GroupSourcing

•GroupSourcing user delivered a document (i.e. clicked on the Deliver button - this does not necessarily mean the document is fully translated)

•All GroupSourcing users delivered (this does not necessarily mean the document is fully translated)

•Document was returned to previous actor in GroupSourcing

•GroupSourcing workflow status was changed

Subvendor workflow-related notifications:

•Project was distributed with a subvendor group assignment

•Document deadline changed for the subvendor group

•Document was assigned to a subvendor group

•Document is no longer assigned to a subvendor group

Content connected projects workflow-related notifications:

•Content update in content connected project

•Auto-assignment failure in content connected project

•Source connection deleted in content connected project

•Unfinished documents were not reimported in content connected project

•Documents were reimported in content connected project

•Content connection error