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If you wish to run memoQ on terminal server or an application virtualization server such as Windows Remote Desktop Services, or Windows XenApp, memoQ needs to be installed in multi-user mode. In multi-user mode, users can start memoQ on a computer in multiple instances.

See also: For instructions on installing memoQ in multi-user mode, see the Installing memoQ on terminal servers guide, available from the memoq.com website.

Isolation of resources

Normally, memoQ cannot be started more than once on a computer. This is necessary because re-sources such as translation memories, term bases, and LiveDocs corpora are stored in a shared loca-tion (under ProgramData\memoQ), so that the same set of resources are available to all users on the computer. However, for performance reasons, memoQ needs exclusive access to these resources when they are in use.

If memoQ is installed in multi-user mode, these resources are not stored in a shared location. Instead, they are stored in the user profile for each user (under Users\username\AppData\Roaming\MemoQ by default). The default locations can also be configured separately for each user.

The number of memoQ instances and the necessary licenses

Multi-user mode requires special licenses. If you plan to run memoQ on a virtualization server, you need to acquire a client-access license pool (a CAL license pool) from Kilgray. Contact Kilgray sales to obtain a trial or purchase a license pool.

The size of the license pool determines how many users can start memoQ on the server at the same time. One user cannot start more than one instances of memoQ.

The license pool can include licenses for both the translator pro and the project manager edition of memoQ. Only a limited number of users are entitled to run the project manager edition.

You need to run a so-called CAL server in your organization to control who can use licenses, and what edition. You need one memoQ server (switched to the CAL licensing mode), regardless of the number of terminal servers or other computers you use to run memoQ.

No support for resources in shared folders

memoQ does not support the shared storage of translation resources (translation memories, term bases, and LiveDocs corpora). If two or more instances of memoQ attempt to use the same resource at the same time, only the first instance will be successful.

If you need to share resources among your team, use memoQ server to publish them.