Did you find this page useful? Give us feedback.
Did you find the information
on this page useful?
Yes
Somewhat
No
   Tell us more about your choice:
Missing information
Incorrect information
Misleading information
I have a question
Other
   Enter your comment in the box below.
If you need assistance, please contact Support instead.

   Type the letters
simple PHP captcha
 

The Communication tab of the Settings pane in Project home is available only when you are managing online projects. In this tab, you can enable discussions for the project, and control e-mail notifications that the memoQ server sends when tracking the project workflow.

 

How to begin

Open an online project for management: On the Project ribbon tab, choose Manage projects. In the Manage projects dialog, select the project you want to manage, and click the Manage command below the list. In the memoQ online project dialog, click the Settings icon on the left. Then click the Communication icon:

Use

Communication

In this section, you can enable a discussion for the online project, and allow project participants to use the Communication tab for instant messaging and to enable discussions.

•Check the Project participants can communicate when online check box to enable project participants to discuss issues with each other. If project participants are not allowed to communicate, they will not be able to start discussions while working on the project.

Note: If discussions are disabled on the server, project participants cannot work with discussions, even when Project participants can communicate when online is enabled. In addition, if a project user is member of a group that is excluded from discussions, she will not be able to participate in discussions, not even when discussions are enabled on both the server and in the project..

E-mail notifications

E-mail notifications allow the memoQ server to send out e-mails triggered by specific actions in the application. Thus translators, reviewers and project managers can always be up-to-date about their tasks, and don't have to monitor memoQ continuously. They get an e-mail whenever they have a task to do, or information that is relevant. These e-mails are customizable.

Each time there is a change in the workflow status of a document, memoQ server can send a notification e-mail to the project manager and the affected participants. memoQ server starts sending these notifications after a project is launched: that is, an initial e-mail is sent to all participants.

To launch a project (to start e-mail notifications), follow these steps:

1.Set up notification options in this pane.

2.In the upper-left corner of the memoQ online project dialog, click Launch project to display the Launch project dialog.
 

All segments... settings:

 
E-mail notifications settings for Document assignment and workflow:

Once the project is distributed, memoQ server starts the notification chain. This involves sending e-mail notifications when the project was distributed, the document gets assigned to a user or is no longer assigned to the user, the document is forwarded to the next project participant, the document workflow changed, the document deadline changed or when the document is returned to the previous actor in the project. Check the corresponding check boxes to get these notifications.

Note: The memoQ server also sends a notification if the project manager manually changes the workflow status of a document using the Change workflow status dialog.

•Keep project managers in CC check box: Sends a copy of all e-mail messages to the project managers in the project so that they can track the progress of the project.

Note: When you as the project manager assign documents to a subvendor group, then the subvendor group manager assigns the documents to the subvendor group users in the Translator, Reviewer 1 and Reviewer 2 role. You as the PM and project creator have e-mail notifications enabled. You also enabled Keep project managers on CC. However, you as the originator of the project are not included in the CC list, only the subvendor group manager. The project progresses and memoQ server sends out e-mail notifications (e.g. document delivered). You as the PM and originator of the project do not see the user names of the subvendor group, the full names are not exposed to you. Only the subvendor group manager does see the full names of the subvendor group users.

 

E-mail notifications settings for Document assignment by FirstAccept:

 

E-mail notifications settings for Document assignment by GroupSourcing:

 

E-mail notifications settings for Document assignment by subvendor:

 

If you use a content connector, you have the notification options for content connected projects available:

•Progress report e-mail

•Connection deleted

•Content modified

•Documents reimported

•automatic assignment failed

•Polling failed

•Skipped uncompleted documents from reimport

 

Note: Notification e-mails for packaged projects are managed from the Packages pane of Project home.

Important: To send e-mail notifications, e-mail settings must be configured on the server. To configure e-mail settings on a memoQ server, open Server administrator, and navigate to the E-mail settings tab of the Configuration and logging pane.

See also the corresponding Knowledge Base articles for example this one and E-mail templates.

 

Below the E-mail notification section, you can set the Confidentiality for your project. You can disable MT, TM and terminology plugins. Check the check boxes accordingly. All plugins are enabled by default.

In the Quality assurance measures section, check the Prevent delivering documents with QA errors check box to not allow translators to deliver documents that contain errors. If you have checked this check box in the New project wizard, then you will see the check box checked here. You can uncheck the check box here and allow delivery with QA errors.