If you forgot your password to sign in to memoQWeb, you can request a new password.

Note: This feature is available when the project manager or the person who created the user checked the Enable request for password reset check box in the Add/Edit user page.

Click the Forgot my password link in the sign in page:


The link takes you to the Reset my password page. Enter your user name, then click OK.


memoQ server will then send you an e-mail to the e-mail address entered in your profile. Follow the instructions in the e-mail message to access the page where you can enter a new password.

Note: Users who use their Windows domain password to log in to memoQweb cannot change their passwords here. They must change their passwords in Windows.

Enter a new password, repeat the password entering it. Click OK to save the new password.

The password must be at least 12 characters long, should contain upper and lower cased words, digits and other symbols.