Remove Customer Portal

You may need to remove Customer Portal if you plan to remove memoQ server.

Do not remove memoQ server or memoQweb before removing Customer POrtal: You must remove memoQweb and memoQ server after you remove memoQweb.

Remove Customer Portal first: If you have Customer Portal installed, remove Customer Portal first. To learn how, read the Remove Customer Portal topic.

How to get here

  1. Log on to the memoQ server computer through Remote Desktop.
  2. Open the Start screen or the Start menu: Press the Windows key.
  3. Type memoQ, and wait for the results to appear.
  4. In the list, click memoQ Server Deployment Administration.
  5. Windows may ask you to confirm to run the program. Click Yes or Run.
  6. The Deployment window opens. You need the third section (Customer Portal):

    deptool-cp-section2

  7. Click Remove Customer Portal. The Remove Customer Portal wizard starts.

What can you do?

The Remove Customer Portal wizard asks if you really want to remove Customer Portal. To confirm, type Yes and press Enter.

The Deployment tool will remove memoQweb.

When you finish

If you are removing your entire memoQ server system, next you can remove memoQweb.