Plan memoQ server installation

To run memoQ server 9.3, you need a computer that has the following:

• A PC with an Intel Core i5 or more powerful processor. For best performance, a server-class computer is recommended with a Xeon processor.
• 4 GB of RAM. If you work with more than 10 users, 8 GB or more is recommended, depending on the size of your projects and the number and size of your translation memories.
• 360 MB of hard disk space for the application, 50-100 GB of hard disk space for the data. You can store the data on a different disk from the application. 500 GB or more is recommended.

  Use an advanced disk system, or choose a computer that has it: SAS (Serial-Attached SCSI) disks or solid state disks (SSD) are recommended in a RAID-1 (mirrored) or RAID-5 arrangement, with a capacity of 1 TB or more if you expect a heavy work-load or work with more than 20 users.

• A 64-bit Windows Server operating system: Windows Server 2008 R2 SP1 (this is the minimum), Windows Server 2012, Windows Server 2012 R2, Windows Server 2016, or Windows Server 2019 is recommended. Windows Server 2003, Windows Server 2003 R2, Windows Server 2008 were all discontinued: these systems will not run memoQ server. In addition, it is not recommended to run memoQ server or desktop Windows systems, although it will run on Windows 10 Pro.
• Microsoft .NET Framework 4.7.2 or higher. You may need to install this prerequisite manually.
• Microsoft SQL Server 2008, 2008 R2, 2012, 2012 R2, 2014, 2016, or 2019. The Express, Developer, Standard, and Enterprise editions are all supported. By default, the memoQ server installation program installs SQL Server 2014 Express. If you wish to use a different SQL Server edition, you need to install and configure SQL Server before installing the memoQ server.

  Trial or Evaluation editions are not supported: Using such editions is known to cause problems.

• If you are using ELM or CAL licenses: TCP port 80 needs to be open both for inbound and outbound requests on the server and in any firewall you may be using. This port is required for activation traffic. The server must be able to communicate over this port. memoQ server can communicate through a proxy server.
• A DNS domain name (such as ‘memoq.mycompany.com’) for your server if you plan to access it over the Internet. Never use the IP address to connect to a memoQ server, and plan the DNS domain name carefully, so that it will not change over time. If you stay with the IP address, you will have serious problems when you need to move the server.
• TCP port 2705 open on the server and any firewalls. This is the main service port: the memoQ server computer must be accessible through this port at all times.

  Administrator access required: To install memoQ server 9.3, or to perform any of the procedures from these pages, you need to log on to the server computer as a member of the Administrators group.

  Use Remote Desktop: You need to do everything "locally" on the server computer. However, you will not have physical access to the server itself, so you will need to install or configure memoQ server from another computer. In this case, you need to use Remote Desktop to log on to the desktop of the server computer. Remote Desktop is built into Windows and Windows Server systems.

You need to make the memoQ server computer accessible for all translators, reviewers, project managers and other team members.

If all team members work in-house, it is enough to access memoQ server from within the local area network (LAN). In this case, make sure that the IP address of the memoQ server does not change over time. If you are using DHCP in your network – if you have a router to connect your local network to the Internet, you almost always do –, see the instructions for your router to set up a fixed IP address for your server in the internal network.

If you work with both in-house team members and freelancers, memoQ server must be accessible from the local area network and the Internet as well. In this scenario, the best practice is to have the server physically hosted in the co-location center of an Internet service provider (ISP).

If you do not do this, and you place the server in your small private network that is connected to the Internet through, for example, DSL or a cable provider, your memoQ server will have two IP addresses: one internal, and one external address. In this case, you need to set up a single DNS (domain name system) name for the server that is resolved into the internal IP address when you are inside your local network and into the external address when you connect from the outside. An example of a DNS name is memoqserver.translationcompany.com.

Always use a DNS domain name to access the server rather than the IP address. If you stay with the IP address, you will have serious problems when you need to move the server. If memoQ desktop clients access the memoQ server computer by the domain name, the IP address can be changed without any other configuration changes. You can even use DNS domain names for servers that have no fixed IP address, using dynamic DNS services such as dyndns.com.

On the other hand, if your memoQ desktop clients access the server by the IP address, all resources and all projects must be registered again on all desktop clients if the IP address changes. This is a lot of work that can be avoided by a small configuration effort.

memoQ server communicates using TCP ports 80 and 2705. Port 80 is used for license activation. The memoQ server activator program retrieves server licenses using this port. In addition, if your memoQ server works as a licensing (ELM) server, it will need to connect to memoQ Ltd.'s activation server regularly through port 80. Open port 80 both for outbound traffic on the memoQ server computer, and on any firewalls/routers between the client computers and the memoQ server.

If your network uses a proxy server for connections to port 80, memoQ server can use that.

Port 2705 is the main service port of memoQ server. Always make sure that memoQ desktop clients can access the memoQ server computer over this port: open the port both for inbound and outbound TCP traffic on both the server computer, and any routers/firewalls between memoQ desktop client computers and the server computer.

The following graphic shows the port usage of the various parts of memoQ server: