Change your subscription plan

2. Create your account

memoQ redirects you to the Sign in or create your account page.

Sign in or create your account page showing language switch and Sign in buttons in the top right corner. In the middle, there is a Sing in button and Create a new account link. On the right, there is an Order summary section showing what kind of license you chose and information about VAT and Net amount.

  • If you already have an account, click the Sign in button (or click the Sing in icon in the top right corner), memoQ redirects you to the Language Terminal page, where you can sign in.

  • If you don't have an account yet, click the Create a new account link. memoQ redirects you to the Registration page.

    Enter your registration data, country, and category (Freelance translator, Educational institution, Translation service provider, etc.), and accept all the legal information.

    Make sure to pay special attention to the language in which you want to receive your documents. This is especially important for non-English speakers.

  • To confirm, at the bottom of the page, click the Continue button.

    At this point, you are almost done. memoQ will send you an email with all the important details and confirmation link. To confirm your registration process, follow the steps listed in the email. If you haven't received an email from us, contact our Support team.

3. Add your billing details

Once registration is complete and you are logged in, memoQ will redirect you to the Add your billing details page.

The top part of the Add your billing details page showing on the left tile saying LEgal entity and subtitle My business has a VAT/tax number, and on the right Natural person with subtitle I don't have a VAT or tax number.

Here you can:

  • Choose between Legal entity and Natural person. Based on your choice, the form shows different fields to fill in.

    Fill in your contact info, and all the necessary billing data.

    • Your full name.
    • Your current address (street name, city, postal/zip code).
    • Country that you reside in (state or province is optional).
    • The currency that you prefer during the billing process.

    • Your company name.
    • Your full name.
    • The address the company is registered under (street name, city, postal/zip code).
    • Country that your company resides in (state or province is optional).
    • The currency that you want to use during the billing process.
    • Your national or EU VAT number.

  • Use another email to receive your invoices - click the Send my invoices to another email slider.

If you purchased memoQ licenses before, your contact details will appear here automatically. You can edit your details at any time.

To confirm your billing details, at the bottom of the page: Click the Continue button.

To learn more, read the topic about Billing details.

4. Complete your purchase

You can pay with Debit or Credit card - choose from MasterCard, Visa, or American Express.

To use our secure payment provider and complete the payment process: In the bottom right corner, click the Complete order button.

After the payment, memoQ displays the Purchase summary page with your serial number and a few helpful links. You can find your serial number on your invoice, too.

Use this serial number to activate memoQ and start working right away.