Finished translation jobs

When the translation provider finishes translating your request, you will get an email from customer portal.

1. Open customer portal in your web browser.
2. Log in using your email and password.
3. The customer portal Dashboard opens.
4. Click Beendet in the menu at the top. Die Seite Finished translation jobs wird geöffnet.

   

This page shows the jobs already translated by the provider.

Depending on your user role in customer portal, you will see different things on this page. Your provider's PM can help you if you are not sure about your role.

• Beobachter and Manager users can see all the jobs requested by someone in their company, and use the Kontakt auswählen box on the upper right to see jobs requested by a specific contact person.
• Anfordernde Person users can only see the jobs they requested. They do not have the Kontakt auswählen box and the table's Contact column.

To download the translation for a job: in the Vorg column, click the job's Herunterladen icon.

To see more info about a job: in the Vorg column, click the job's Details icon. The Finished job page opens:

• To download translation for the job: Klicken Sie auf Download translation.
• To contact the relevant PM: Click their email at the bottom of the Quote information section. Your default email app opens with the To field already filled in with the PM's email.
• To go to another page: Click its link in the menu at the top.
• To close customer portal: Click Abmelden in the top right corner.