Sign in

To use customer portal, you need to sign in.

Open customer portal in your web browser. Your provider can give you the web address. Example: https://translationcompany.com/customerportal.

The Anmelden page opens:

cpc-signin

  • On all customer portal screens, there is a language button on the right side of the top row. Click this to change customer portal's language.
  • If you did not sign up yet, click Registrieren. Die Seite Create customer portal account wird geöffnet.
  • If you signed up already, enter your email (not your user name!) and your password, and click Login. customer portal's Dashboard will open. You are ready to send in requests.
  • If you forgot your password or it does not work:
  1. Klicken Sie auf den Link Anmeldung nicht möglich?. Die Seite Forgotten password wird geöffnet.

    cpc-forgot-password

  2. Enter your email and click Mein Kennwort zurücksetzen. You will get an email with a password reset link:

    cpc-password-reset-email

  3. Klicken Sie auf den Link. The Kennwort zurücksetzen page opens:

    cpc-reset-pw-page

  4. Type your new password into the fields. Klicken Sie auf Kennwort ändern.