Log in to customer portal

To use customer portal, you need to log in.

How to get here

Open customer portal in your web browser. Your provider can give you the web address. Example: https://translationcompany.com/customerportal.

The Log in to customer portal page opens:

cpc-signin

What can you do?

Change customer portal's language: Click the language button in the top right corner.

If you did not sign up yet, click Sign up. The Create a new account page opens.

Log in

  • If you signed up with a memoQ TMS account, enter your email (not your user name!) and your password, and click Login.

  • If you signed up with an OIDC single sign-on (SSO) provider, click its button under the Email address and Password boxes, then log in with your SSO username and password.

customer portal's Dashboard will open. You are ready to send in requests.

If you forgot your password or it does not work

  1. Click the Cannot log in? link. The Forgotten password page opens.

    cpc-forgot-password

  2. Enter your email and click Reset my password. You will get an email with a password reset link:

    cpc-password-reset-email

  3. Click the link. The Reset password page opens:

    cpc-reset-pw-page

  4. Type your new password into the fields. Click Change password.