Reset password
If you forgot your password to the memoQ TMS, or it expired, you can reset it on this page.
Not available always: you can only reach this page if the server administrator allowed it for all users.
How to get here
- Open memoQweb in your browser. The URL is normally https://mymemoqserver.com/memoqweb, where "mymemoqserver.com" is the address of the company's memoQ TMS. The sign-in page opens.
- Under the Sign in button, click the Forgot password? link. The Reset password page opens.
What can you do?
To reset your password: Fill in the Username text box. Click the Forgot password? link. memoQweb sends you an email to the address in your user profile. When you click the password reset link in the email, memoQweb's password reset page opens. Enter your new password there.
Link is not there? The memoQ TMS's administrator does not allow users to reset their own passwords. Ask the administrator for help.
To sign in: Click the Back to sign-in link. memoQweb's sign-in page opens.
Signing in to memoQweb takes a license from the server: When a user signs in to memoQweb, the memoQ TMS behind the memoQweb (legacy) site automatically grants them a license. When you cannot sign in to the server or you cannot open a document for translation, it usually happens because the server has no more available licenses.