Forgot your password?
If you forgot your password to the memoQ TMS, or it expired, you can reset it on this page.
Not available always: you can only reach this page if the server administrator allowed it for all users.
How to get here
- Open memoQweb in your browser. The URL is normally https://mymemoqserver.com/memoqweb, where "mymemoqserver.com" is the address of the company's memoQ TMS. The login page opens.
- Under the Log in button, click the Forgot your password? link. The Forgot your password? page opens.
What can you do?
To reset your password: Type your email in the Username field. Click the Reset password button. You will get an email with a password reset link. When you click that link in the email, memoQweb's password reset page opens. Enter your new password there.
Link is not there? The memoQ TMS's administrator does not allow users to reset their own passwords. Ask the administrator for help.
To sign in: Click the Back to sign-in link. memoQweb's sign-in page opens.
Signing in to memoQweb takes a license from the server: When a user signs in to memoQweb, the memoQ TMS behind the memoQweb (legacy) site automatically grants them a license. When you cannot sign in to the server or you cannot open a document for translation, it usually happens because the server has no more available licenses.