Activation process

memoQ is free to download for everyone, but you need a license to activate and use it.

When you start memoQ, and you have no active licenses, the activation wizard starts automatically.

 

What can you do

  1. Open memoQ desktop app.

  2. System displays the memoQ activation - enter user information widnow.

    memoQ activation window titled Enter user information. It includes fields for Licensed to, Company, and E-mail. Below, there are options to either enter an existing serial number or request a new one. The user can select I already have a serial number with input fields, or I wish to obtain my serial number now with an explanatory note. At the bottom, there's a checkbox to agree to data processing terms, with links to the privacy policy and contact email. The buttons OK, Cancel, and Help are at the bottom.

    Here you can:

    1. Fill in your data:

      • Licensed to - your name and surname

      • Company - insert company name you're working for

      • Email - make sure to add you valid email address. We'll send all the necessary links and email to this address in the future.

         

    2. Under the Serial number section, choose I wish to obtain my serial number now.

    3. Remember to accept memoQ's legal clause.

    4. In the Request serial number and demo license window, add all your data, and read the privacy policy.

      memoQ window titled Request serial number and demo license. The form contains fields for First name, Last name, Company, E-mail address, Country, and Telephone. Sample data is filled in, including the name Jane Smith, company Galaxy Senate, and email smith.galaxy@gmail.com. The country is listed as Tatooine and the phone number as country code 59 with number 123456783. Below the form, a Privacy section explains how personal information is used. At the bottom are three buttons: OK, Cancel, and Help.

    5. After you confirm with the OK button, memoQ connects to memoQ Zrt.'s activation server, and gets a new serial number for you, along with a free trial license.

      You can use memoQ with this license for 30 days.

    6. memoQ displays the memoQ activation page with your data, for example, serial number, product version and active edition.

    1. Fill in your data:

      • Licensed to - your name and surname

      • Company - insert company name you're working for

      • Email - make sure to add you valid email address. We'll send all the necessary links and email to this address in the future.

    2. Under the Serial number section, choose I already have a serial number and enter your number in the fields.

      memoQ activation window titled Enter user information. It includes fields for Licensed to, Company, and E-mail. Below, there are options to either enter an existing serial number or request a new one. The user can select I already have a serial number with input fields, or I wish to obtain my serial number now with an explanatory note. At the bottom, there's a checkbox to agree to data processing terms, with links to the privacy policy and contact email. The buttons OK, Cancel, and Help are at the bottom.

    3. Remember to accept memoQ's legal clause.

    4. memoQ displays the memoQ activation page with your data, for example, serial number, product version and active edition.

     

You can’t get a serial number for the same computer more than once. If you’ve lost yours, contact our support team and include your Licensed to name in the email. We’ll help you find it or provide a new one.

Stay up to date

If you've upgraded your memoQ you need to activate it now.

To do that:

  1. Log in to memoQ desktop app.

  2. Click the memoQ tab in the top menu.

    Part of the main top menu showing memoQ, project, and workflow tabs.

  3. On the Licenses and updates page, choose Activation Wizard.

  4. On the memoQ activation wizard page click Next.

  5. Select one of the license updating options.

  6. memoQ connects to the activation server and get your licenses.

    memoQ activation wizard window showing a confirmation screen. A large green checkmark is displayed at the center. Below it, a message states that memoQ is now running the project manager edition. Additional instructions mention how to change activation settings through the My memoQ tab or the Activation option. At the bottom, there are three buttons: Back, Finish, and Cancel, with the Finish button highlighted.

    You can’t activate the license if it is already active on another computer using the same serial number and extension.

To get notifications when a new version is released:

  1. Log in to memoQ desktop app.

  2. Click the memoQ tab in the top menu.

  3. On the Licenses and updates page, click Updates.

  4. In the Check for updates window, choose the type of updates you want to receive.