Installing memoQ

Before you start

Operating system

64-bit editions of Windows 10 (Anniversary Update or newer), Windows 11.

Mac support: memoQ might run on iMac and MacBook computers in a virtual Windows (e.g. VMWare Fusion or Parallels).

.NET Framework

Version 4.8 or higher

Windows installs this version automatically if you keep it up-to-date.
Processor

5 years old maximum

Intel Core i5 or equivalent recommended

We are not testing memoQ TMS on computers with ARM processors. Although memoQ TMS might work on such computers, we can't take responsibility for issues resulting from use on unsupported hardware.

Memory

8 GB required

16 GB or more recommended

Hard disk space

600 MB (this doesn't include your working data or the .NET Framework)

SSD drive is recommended

Screen resolution

1024*768 pixels required

1920*1080 pixels with a maximum scaling of 125% recommended

Other software

Microsoft Office isn't required to work with Office files. Microsoft Office 2013 and newer are supported.

Step-by-step installation process

  1. First, log in to memoQ on your computer or run the setup package as an administrator.

    Otherwise, Windows will ask for an administrator’s password when you attempt to install memoQ.

  2. Then, download and open the memoQ installer. It's a single executable (*.exe) file.

    Your browser will save the setup file in your Downloads folder.

    To open it:

    • Click the file name or the Run button at the bottom of your browser.

    • If you can’t see the button, go to your Downloads folder and double-click the file.

      Don’t delete the file or folder until memoQ is fully installed. You may want to keep it. For the future installations, it’s best to download the latest version from memoq.com.

  3. Select your language for the setup process and memoQ itself.

    Available options in the memoQ11.0 are English, German, French (Canadian), Spanish, Hungarian, Japanese, and Chinese (simplified & traditional).

  4. Start the memoQ setup wizard. It guides you through the installation process.

    The setup wizard checks for all the system requirements, for example, if:

    • .NET Framework 4.8 or higher is installed on your computer.

      If not, you'll see a warning, with a direct link to the Microsoft's page.

      When on the Microsoft's page make sure to use Runtime, not the Developer Pack.

    • Visual C++ Redistributable module is installed.

      If not, the wizard will install it for you.

  5. Make sure to accept the End-User License Agreement.

  6. Select where you want to install your memoQ.

    By default, memoQ choose destination folder in C:\Program Files\memoQ\memoQ-11.

    To change this, click the Browse button, and select a different folder.

  7. Decide which additional options you would like to use:

    • create a desktop icon

    • allow memoQ to look for updates online

    • install updates automatically

  8. At this point, memoQ setup wizard checks if you have a valid license for selected memoQ version.

    If you don't have one, you can:

    • Upgrade your license

      Select this option if you want to extend your support and maintenance agreement for one more year.

      This costs 20% of the list price, and grants you licenses for new versions for one more year (counted from the day when the previous agreement expired).

      If you're not an individual user, make sure to ask your organization or employer to make this upgrade for you.

    • Install an memoQ earlier version for which you have a valid license.

      If you need the latest memoQ's version:

      1. Go to the Downloads page.

      2. Under the Boost your productivity section, click the Download button.

      3. In the pop-up window, click the Download link next to the product you need.

        Window showing memoQ products (translator pro, project manager, TMS) and links to their parameters. There are Download buttons on the right side of the window.

        If you need an older version, click the Previous releases tab and click the row of the version you are looking for.

    • Ignore the warning and install the new version

      Do this only if you know you will get a license for selected version soon (for example, from an organization or employer). Setup starts the installation process straight away.

  9. To complete the process, click Finish. It will also close the setup program.

If you use the project manager edition, and you manage online projects on memoQ 10 x servers, you may need to install memoQ 11.0 next to the earlier version (10.2 or 10.4). To manage memoQ 10 x servers (any minor version), you will still need memoQ 10.x (any minor version). By default, memoQ 11.0 won't overwrite earlier installations and installs into a different folder (C:\Program files\memoQ\memoQ-11.