Before you start memoQ server for the first time, you need to activate it. Activation means proving that you have a valid license to use memoQ server. To do that, use the memoQ server activation program. You can also use memoQ server activation to check your licenses.

Before you activate memoQ server, make sure the server computer is connected to the Internet, and port 80 (HTTP) is open for outbound connections in your firewalls. If your security policy does not permit this, read the section called Retrieve your licenses without an internet connection, later in this topic.

To activate memoQ server, you need a serial number and a memoQ server license. To acquire these, contact Kilgray sales.

How to get here

After you install memoQ server, the memoQ server activation program will start automatically. The memoQ server activation window should open.

If the activation program does not open, or you accidentally close it after installation, you can start it manually from the Start screen or from the Start menu. Here is how. The steps work in Windows Server 2012 and higher.

1.Press the Windows key. The Start screen or the Start menu opens.

2.Type the word ‘memoQ’ or 'activator'. Windows will look for matching programs.


3.On the list of matches, click memoQ server activator. The memoQ server activation window opens.


What can you do?

Activate memoQ server

Will the server distribute ELM or CAL licenses? Set up or refresh the credential here

Start the memoQ server service

When you finish

Normally, you just let memoQ server run - and allow project managers and translators to work on it.

However, sometimes you need to make changes.

If your organization purchases new licenses: Go back to the memoQ server activation program, and update the licenses again (click Update licenses online). memoQ server will start using the new licenses immediately, there is no need for a restart.

If your organization has memoQweb or Customer Portal, you need to install them. To learn how, read the Deploy memoQweb and the Deploy Customer Portal topics.

If there is a new version or an update to memoQ server, you need to upgrade it. To learn how, read the Upgrade memoQ server topic.