memoQ server can lend licenses to translators, reviewers, and project managers. To do this, the server must have a license pool, a finite set of licenses, from which it can give licenses - and take them back when necessary.

When you purchase a memoQ server - or sign up for a memoQ cloud subscription - you will get a license pool. In a license pool, there are three types of licenses:

Translator license: The user will have memoQ translator pro while the license is with them.

Project manager license: Users will have memoQ project manager while the license is with them.

Web license: Users will have access to memoQweb (webtrans).

There are two ways to lend licenses to users: CAL and ELM.

CAL (Client-access Licensing): A user takes a license when they start memoQ. The license is automatically returned to the license pool when the user closes memoQ. It is possible that two users take the same license during a day, if they work in very different time zones. To use CAL licensing, users must be online at all times. For the owner of a memoQ server, CAL licensing is more economic than ELM, but CAL does not allow users to work offline.

To start using a CAL license, a user needs to check out an online project that gives them a license, or they need to use memoQ activation to request one.

ELM (Enterprise License Management): A user takes a license when they check out an online project that gives them a license, or when they use memoQ activation to request one. The license does not return to the license pool when the user closes memoQ. An ELM license is truly lent to the user for several days. memoQ will check the validity of a license once a day, but if there is no response, it can go on working for three days. For the owner of a memoQ server, ELM is less economic than CAL, but it allows users to work offline for several days.

Only CAL on memoQ cloud: In a memoQ cloud subscription, only CAL licensing is available.

One memoQ server is either all CAL or all ELM: You cannot mix CAL and ELM licenses on one memoQ server. Either all licenses lent are ELM, or all of them are CAL. You can switch between both licensing modes. To do it, log on to the memoQ server through Remote Desktop, and change this in a copy of memoQ running on the server itself. The setting is available in Server Administrator, on the Configuration and logging pane. The server needs to be restarted for the change to take effect.

Requires memoQ project manager: You need the project manager edition of memoQ to manage a memoQ server or a memoQ cloud subscription.

You need to be an administrator: You may manage the server only if you are member of Administrators group on the memoQ server.

How to get here

1.At the very top of the memoQ window - in the Quick Access toolbar quick-access-default -, click the Server Administrator (cogwheel in a cloud) icon-server-administrator icon. The Server Administrator window opens, with the Connection pane.

Or: On the Project ribbon, click Server Administrator.

2.Under Category, click CAL licenses. The CAL licenses pane appears.

If you cannot see CAL licenses: The memoQ server is in ELM licensing mode. Either you need to switch licensing mode, or you need to lend licenses through the ELM licenses pane. To learn more: see Help about the ELM licenses pane of Server Administrator.


What can you do?

Check how many licenses are in use, how many are available, and who is using which license

Grant licenses to users or groups

Grant licenses to computers (whoever is using them)

Check what licenses were given out through online projects

Control how memoQ server grants and revokes license through online projects

See which license requests were refused

Set up the server's credential, and get notified if the license pool runs low

When you finish

To return to memoQ: Click Close.

Or, choose another category to manage:

Connection (choose this to manage a different server)

User management

Group management

Language Terminal

Windows single sign-on

Default server resources

ELM licenses

Configuration and logging

Web service interface

Corpus indexing

Omniscien Technologies


Performance counters

Background tasks

Broadcast message


Spelling in memoQWeb

Weighted counts

Audit log for TM

Customer portal

CMS connections