memoQ online project - Settings - Communication

1. Open Server Administrator .

2. Connect to the memoQ TMS where the project is.

3. Choose Configuration and logging.

4. Click the E-mail settings tab, and fill in all the fields there.

5. Click Send test message. If the message arrives, click Save.

6. Then click Close.

Normally, the participants of an online project can communicate through chat and discussions. To prevent them: Under Communication, clear the Project participants can communicate when online check box.

In this section, you can enable a discussion for the online project, and allow participants to chat with each other.

When the Project participants can communicate when onlinecheck box is checked: Project participants can use the Communication tab for instant messaging and discussions.

If the participants are not allowed to communicate, they will not be able to start discussions while working on the project.

Discussions can be turned off on the server: If discussions are disabled, the participants cannot start discussions, even when the Project participants can communicate when online check box is checked.

Users can be excluded from discussions: If a participant is a group member that is excluded from discussions, they will not be able to participate in discussions, not even when discussions are enabled on both the server and in the project.

Each time there is a change in an online project or the workflow status of a document, memoQ TMS sends emails to the project manager, translators, and reviewers. Before memoQ TMS sends these emails, the project must be launched.

You can customize email notifications before they are sent:

• If you don't want to overwhelm project participants with email notifications: Clear the Send email notifications checkbox. No emails will be sent, but all your email settings will be saved. This checkbox is checked by default.

• To keep project managers informed: Check the Keep project managers on CC check box. memoQ will then send a copy of every email to the project managers in the project.

• Under All segments are Translator confirmed or Reviewer 2 confirmed:

  

• Under Document assignment and workflow (all check boxes are checked by default):

  

• Under Document assignment by FirstAccept (all check boxes are checked by default):

  

  Learn more about assigning a group of users to the documents and the FirstAccept option.

• Under Document assignment by GroupSourcing (all check boxes are checked by default):

  

  Learn more about assigning a group of users to the documents and the GroupSourcing option.

• Under Document assignment to subvendor (all check boxes are checked by default):

  

  If you assign some documents to a subvendor organization, and the manager of that organization adds further users, you will receive emails. However, you won't see the names of the users that the subvendor manager added.

  Learn more about assigning documents and workflow to a subvendor group.

• If the project receives the documents from the content connector, there are more notification options:

  • Progress report e-mail
  • Connection deleted
  • Content modified
  • Documents reimported
  • Automatic assignment failed
  • Polling failed
  • Skipped uncompleted documents from re-import
  • To send an e-mail about an event: Check the corresponding check box

  • Manual change is also reported: memoQ TMS sends a notification if the project manager manually changes the workflow status of a document. To change the workflow status of a document, use the Change workflow status command.

• To stop sending emails about a type of event: Clear the corresponding check box.

Check how to change the text of your emails, if needed

1. Open the Server Administrator.

2. Choose Configuration and logging.

3. Click the E-mail templates tab.

4. To change the text of a notification, find it in the list, and click Edit in the same row.

5. When you finish, click OK.

6. In the Server Administrator, click Save, and then click Close.

Under Confidentiality, you can ensure the confidentiality of your project by enabling or disabling plugins.

When the translator checks out the project, they receive a message that some plugins are disabled and that they cannot use them in the project. Check one or all of these check boxes:

• Disable machine translation plugins to disable all machine plugins for this project.
• Do not allow users to change MT settings in their local copies to not allow users to change MT settings in their local copies for this project.
• Disable terminology plugins to disable all terminology plugins for this project.
• Disable translation memory plugins to disable all translation memory plugins for this project.

To allow this: Under Quality assurance measures, clear the Users cannot deliver documents with QA errors check box.

When you make changes to an online project, the changes will happen on memoQ TMS, not on your computer. It is possible that several users make changes to the project at the same time.

Some changes are not saved automatically. When there are changes you need to save, the green tick mark icon at the top left will become orange:

To save changes to the online project, click this button.

To get the changes that others made to the online project, click this button:

Make sure you save your changes before you click this.